Responsible Gaming

Know Your Limit, Play Within It

Gaming should be optional entertainment, not a way to make money or solve financial problems.

Adults only · 18+ · Valid government-issued photo ID may be required

Set time limits

Decide how long you want to stay before you start. Take regular breaks and treat the end time as part of the plan, whether you are winning or losing.

Set a spending limit

Use only money that is genuinely available for entertainment after essential expenses and savings. Never borrow money or use credit to continue gambling.

Never chase losses

A loss does not make a future win more likely. Stop when you reach your limit instead of increasing bets or extending your visit to try to recover money.

Self-exclusion & breaks

It is okay to step away

If you want a short break or a longer period away from gambling, speak privately with Guest Services. Staff can explain venue controls and direct you to the self-exclusion process that applies in the province where the hall operates.

Self-exclusion programs are designed to support a decision not to gamble for a defined period. Requirements, enrolment methods and reinstatement processes can differ by jurisdiction, so use the official provincial program relevant to your location.

Ask for confidential information

Your plan can be simple

  • Set a time and money budget before entering.
  • Leave bank and credit limits unchanged during a visit.
  • Take breaks away from the gaming floor.
  • Do not gamble when upset, intoxicated or under pressure.
  • Talk to someone early if gambling is causing stress.

Warning signs

When gambling may be becoming a problem

One sign does not define a person, but repeated patterns are a reason to stop and seek support.

Spending more money or time than you planned.
Trying to win back losses by continuing or increasing bets.
Borrowing, hiding spending or missing bills because of gambling.
Feeling anxious, irritable or preoccupied when you are not gambling.
Gambling to escape stress, loneliness or other problems.
Conflict with family, friends or work connected to gambling.

Support resources

Confidential help is available

If you are worried about your gambling or someone else's, reaching out can be an important next step.

ConnexOntario

Free, confidential 24/7 information about gambling, addiction and mental-health treatment services in Ontario.

1-866-531-2600connexontario.ca

Responsible Gambling Council

Canadian responsible-gambling information, research and practical tools for safer gambling decisions.

responsiblegambling.org

Local provincial resources

Self-exclusion and treatment pathways vary across Canada. Ask venue staff for the official provincial program or contact your provincial gambling regulator or health service.

Request local information
Immediate danger or crisis: if you or someone else is in immediate danger, call 911 or use the emergency service available in your area.